Vanessa Kupsch: Nothing was ever a problem
Thank you so much for all your help with the sale and the purchasing of my new home. I did not ever think I would be able to afford a new home and you looked down other avenues that made this possible. Thanks to you I now have a backyard for my little girl to play in. You were professional and extremely friendly. You were so helpful and prompt with all your communications. Nothing was ever a problem. I would highly recommend your services. Thanks so much for your caring and understanding yet professional approach.- Cath Currie
Wayne Maw: Everything went so well
Wayne, just wanted to say thank you for everything you did for us regarding the refinance. It was a pleasure dealing with you. Everything from our end went so smoothly and we are extremely happy. Once again, thank you. We will not hesitate in recommending you to any of our friends when the need arises.- Adriana and Lee, Coolum Beach
Mark Boag: Extremely accommodating
Our experience from start to finish was very positive. We were quite overwhelmed by figures but you were very, very patient and spoke in a language we understood.
We also found you to be extremely accomodating and family-friendly, as it didn’t feel like we were doing business on the occasions we met to sort out and finalise our mortgage. Everything was seamless and although it’s all very new we haven’t had any issues – everything has been set up to our liking. We have also dealt with NAB just recently and they were also very friendly and accommodating.- Darrell & Janette Chong
Peter Van Est: Easy to communicate with
Peter works around the clock to make sure his customers are kept informed and happy with his services; he facilitates every avenue to assist them in achieving the right kind of loan to suit them.
He is efficient, confident in his knowledge and very easy to communicate with. Peter has a strong confidential work ethic which I admire and wish more people could be as professional as he is.- Neil Hawkins
Donna Baden: Gives us confidence
I am writing to you to compliment Donna Baden on her excellent customer service.
My partner and I are considering purchasing a property in the Wynnum Manly area and through a conversation with Michael Geldart, an appointment was arranged with Donna to discuss our financing options.
We found Donna to be punctual, pleasant, polite and professional.
With sound knowledge of products and services, listening and considering our needs, Donna was able to give prompt precise information.
Being adaptable and flexible with our various financial scenarios, Donna’s suggestions and additional information assisted our understanding of what is required to enter and remain in the property market.
Our meeting with Donna and her excellent customer service has given us confidence to go forward and intensify our house hunting.- Neil A Cramer
Donna Baden: Taking away the stress
Donna was really helpful! From the minute she showed up she was asking what we wanted out of our new home loan, what our short term goals were and long term. As we are still young and have a growing family, we explained that we want a low mortgage (hence the reason we are selling again) and plan on having no mortgage by the time we’re 30. Donna took us through a few different loans, interest rates etc and showed us, with our budget, how we can have our loan paid off in 3 years!! Damian and I were blown away! We didn’t think it was possible.
Donna explained in ‘our language’ alot of things that a normal mortgage broker wouldn’t have taken the time to do. We have 2 young kids who were restless and wanted attention and she was even great with them! It is difficult in this day and age to get out with the kids and organise a mortgage at a bank and Donna really took the stress out by coming into our home and fitting in with our busy schedule!
Can you please pass on our thanks! She’s a keeper! And we will definitely remember Donna next time we are looking at any form of loan. Plus we will be passing on her details to anyone that is looking for a new loan.- Damian & Tara Painter
Mark Boag: Made it simple
Mark Boag made the whole loan process very simple, and liased with all the banks until he had found the top three that fit my criteria. I then chose the loan of the one I felt was my best choice.
Mark was always available by mobile or by email no matter what day of the week or time of night I contacted him. Mark always acted in my best interest and kept the pressure on the settlement agent and lender throughout.
I would have no hesitation in recommending Mark’s services to my friends and associates.
Thank you for your support!- Mrs Sue Strickland
Owen Luders had the required knowledge
Recently, due to unforeseen circumstances, I was off work for a period of time. Afterwards, when I went to apply for a home loan, I was continually unsuccessful. After losing one opportunity of purchasing a home and now facing the same outcome I was determined to get approval before I would lose my first home owners grant.
After I had tried 5 independent brokers and 4 banks, finally Owen had the required knowledge and commitment to get the job done. Once assessing my situation and my needs, Owen Luders had an unconditional approval for me within days.
Owen prides himself in being totally honest when guiding his clients. He made a point of not telling me what I wanted to hear, but rather the facts. Without Owen I would have missed a golden opportunity.
Thanks again for your continued endeavours to help me become a first home owner in such a short period of time. I sincerely recommend Owen Luders’ services to anyone looking for a home loan or to refinance.- Kate Aldridge
Will Chapman: Someone we could trust!
Throughout what was a very stressful and arduous process, purchasing our first home, Will Chapman was undoubtedly our key source of direction and someone we could trust.
He was open, honest and pro-active throughout the entire process and ultimately made us feel confident and comfortable relying on him for our big purchase.
Thanks again Will for getting us over the line and doing so in such a friendly and efficient manner.- Jackie Helliker & Phillip Lemessurier